Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Why Hollywood Homeowners Choose Therma-Tru Windows & Doors
TruePane Windows & Doors provides independent Therma-Tru door and window service across Hollywood, FL, from classic Smooth-Star and Fiber-Classic entries to newer Pulse and Benchmark lines. We are not authorized by Therma-Tru, but our crew works on these units weekly and stocks compatible parts that match the original specs. If you live within three miles of the beach, your Therma-Tru door fights salt air and humidity differently than one in inland Broward, and that changes how we diagnose it. Call (863) 334-2933 and a live person answers, day or night.
Therma-Tru builds a good door. We have set enough of them to say that plainly. But in Hollywood, the failure patterns are predictable, and knowing them before we remove the first hinge pin saves you money and keeps your warranty intact. Dale Kessler grew up in the Liberia neighborhood resealing jalousie frames against Atlantic weather, and he has been measuring, setting, and troubleshooting doors and windows in South Broward for nearly three decades. His rule stands: measure it right, set it square, and the paperwork takes care of itself.
Why Trust TruePane Windows & Doors for Your Therma-Tru Windows & Doors?
Our technicians know Therma-Tru product lines by their failure modes, not just their marketing names. A Smooth-Star that delaminates at the bottom rail tells a different story than a Fiber-Classic that sags on its hinges, and we treat them accordingly. We pull the hinge screws and check the shims before we ever quote a replacement slab, because half the time the frame is square and the door simply needs re-hanging.
Dale Kessler earned his chops reading rough openings at Broward College’s building construction technology program before he ever drove a company truck. That training shows in how we approach Therma-Tru work: we measure every opening twice, we set the slab to true on the first visit, and we register both warranty layers in writing before the truck leaves the driveway. That is the Keystone Standard, and it is not a slogan. It is the same standard applied to every job we have done in Hollywood since 2008 of combined community service.
We are background-checked, uniformed, and local. We answer the phone 24/7 with a real person. And we stand behind our work with the Done Right Promise: if it is not right, we make it right, no paperwork fights, no arguing.
Common Therma-Tru Windows & Doors Problems We Fix in Hollywood
- Delaminating Smooth-Star door skins near the bottom rail. Hollywood’s sprinkler overspray and pool splash keep the lower edge of these fiberglass doors wet for hours each week. Over time, moisture works between the skin and the core, and the face starts to peel. We see this on beachside homes and western ranch neighborhoods alike. Repair means sealing the delamination if caught early, or a full slab replacement when the damage has spread past the bottom rail.
- Warped or sagging Fiber-Classic entry slabs. Older Fiber-Classic doors in Hollywood’s 1950s and 60s concrete block ranches often drag on the threshold and tear the sweep. The slab itself loses its shape after years of direct sun on west-facing entries. We re-shim hinges, replace sweeps, and restore the reveal. When the slab is bowed beyond adjustment, we recommend a new Fiber-Classic unit rather than forcing a bad fit.
- Failed compression weatherstrip on Pulse door panels. Afternoon downpours blow water past the jamb when the compression weatherstrip loses its memory. This is common on Pulse doors that face the Intracoastal or get hit by summer squalls. We replace the weatherstrip with Therma-Tru-compatible material matched to the panel profile, then test with a hose to confirm the seal.
- Loose or stripped hinge screws on Benchmark doors. Years of heavy use strip the original screw holes, especially on solid-core Benchmark slabs. The door binds, air leaks in, and the deadbolt starts fighting the strike plate. We drill out the stripped holes, set in hardwood dowels, and re-mount the hinges with longer screws that bite into the rough opening framing. The door swings true again.
- Salt-air corrosion on hardware and thresholds. Hollywood’s Atlantic exposure oxidizes aluminum thresholds and corrodes door hardware within a few years on ocean-facing and Intracoastal elevations. We replace corroded thresholds and hinges with marine-grade or coated components, and we recommend frame-material upgrades when the existing unit has reached the end of its serviceable cycle.
Therma-Tru Parts & Our Repair-vs-Replace Approach
We use OEM or top-quality Therma-Tru-compatible aftermarket parts: hinges, sweeps, thresholds, weatherstrip, and glass inserts, all matched to the specific slab and frame. We stock common Therma-Tru hinge sizes and sweep profiles locally so most repairs in Hollywood happen in a single visit. For the majority of Hollywood homes we repair the existing door or window when the frame is sound. If the slab is delaminated or the frame is rotted beyond a solid repair, we recommend a full replacement with a new Therma-Tru unit rather than patching it. Patching a failing door costs more in the long run, and it never holds square.
We give you a written line-item quote before any work starts. The price is the price, no surprises on the bill. Call (863) 334-2933 and we will talk through your specific door or window, what parts it likely needs, and what the repair versus replacement cost looks like. Estimates are free.
Our Therma-Tru Service Process - Step by Step
- 1
Diagnosis. We inspect the slab, frame, hinges, weatherstrip, and threshold. We measure the reveal on all three sides, check the slab for sag or bow, and note any delamination or corrosion. The goal is to identify the root cause, not just the symptom.
- 2
Repair or install. For repairs, we remove the affected hardware, prep the surfaces, install Therma-Tru-compatible parts, and re-shim the hinges as needed. For full-frame replacements, we remove the old unit, inspect the rough opening for rot or water damage, set the new Therma-Tru door or window square, and insulate the void before trim goes back on.
- 3
Test and adjust. We open and close the door or window through its full range, check the deadbolt throw, run a hose test on weatherseals when water intrusion was the complaint, and watch for air leaks. If the pane is not true, the job is not done.
- 4
Warranty registration. Before we leave, both manufacturer warranty layers are registered in writing, durations stated, and you get a copy. Our Done Right Promise covers the workmanship in writing. If anything is not right, we come back and make it right.
Therma-Tru Products We Service & Install in Hollywood
Our crew works on Therma-Tru entry doors, patio doors, and replacement windows across Hollywood. The lines we service most often include Smooth-Star fiberglass entry doors, Fiber-Classic wood-grain entries, Pulse multi-point locking doors, and Benchmark doors. We handle full frame replacements, hurricane-proof front and entry door upgrades, glass insert replacement, threshold and weatherstrip repair, and hinge re-mounting. We also carry common replacement parts locally so most repairs do not wait on a parts truck from out of state.
We Also Service These Brands
Therma-Tru is one of more than a dozen manufacturer lines we service as an independent installer. The same crew works on PGT, CGI, CWS, and ES Windows products throughout Hollywood, and we quote manufacturer lines side by side on paper so you can see exactly what you are comparing. That breadth matters when a condo board or HOA changes its specification mid-project.
FAQs - Therma-Tru Windows & Doors Service in Hollywood
No. We are an independent service provider, not authorized by Therma-Tru. This means we are not bound by manufacturer franchise rules, but we still stock compatible parts and apply the same installation tolerances that keep these units performing. We never imply manufacturer authorization, and we will tell you plainly what that means for your specific warranty situation. Call (863) 334-2933 if you want a straight answer before you book.
We use OEM or top-quality aftermarket Therma-Tru-compatible parts matched to the specific slab and frame. For hinges, sweeps, thresholds, weatherstrip, and glass inserts, we select parts that meet or exceed the original spec, and we tell you which option we are quoting and why. We do not cut corners with generic hardware that does not fit the profile.
Most repair calls in Hollywood are completed in a single visit. A hinge re-mount, sweep replacement, or weatherstrip job typically runs one to two hours. A full-frame entry door replacement can take a full day, depending on the condition of the rough opening and whether trim or stucco work is needed. We will give you a time estimate in writing before we start.
We service Smooth-Star, Fiber-Classic, Pulse, and Benchmark lines, along with Therma-Tru patio doors and replacement windows installed in Hollywood homes. If you are not sure which line you have, the markings are usually on the hinge edge of the slab or on the frame sticker. Describe the door over the phone and we will help you identify it.
No. Independent service does not void a manufacturer warranty by itself. What voids warranties is incorrect installation, unapproved parts, or undocumented modifications. We use compatible parts and document every step so your warranty position stays protected. We also register both warranty layers in writing before we leave, which most homeowners never realize they were entitled to.
Service costs vary by the part and the labor involved, and Hollywood’s coastal climate often adds corrosion-related work that inland homes never need. A typical hinge re-mount or sweep replacement runs on the lower end of the scale; a full-frame Therma-Tru entry door replacement with impact-rated components runs significantly higher. The honest answer is that we cannot quote a price without measuring your door and checking the frame, and anyone quoting blind is guessing. Call (863) 334-2933 for a free written estimate, exact numbers, and no surprises.
Delamination on a Smooth-Star door in Hollywood almost always traces back to water at the bottom rail. Sprinkler overspray, pool splash, or standing water from afternoon rains keeps the lower edge wet, and once moisture gets between the fiberglass skin and the core, the face starts to peel. Caught early, we can seal it. Caught late, the slab gets replaced. Call (863) 334-2933 and we will tell you which camp your door is in.
Yes, when the frame is square and the rough opening is sound. We set the new slab into the existing jamb, re-shim the hinges to true, and replace the weatherstrip and threshold as needed. If the frame is rotted or out of square, a retrofit will not hold, and we will recommend a full-frame replacement. Hollywood’s humidity and salt air accelerate frame rot, so this decision comes up often here.
Repair means fixing the specific failure: replacing failed compression weatherstrip, adjusting the multi-point lock, or re-shimming a hinge. Replacement means pulling the entire slab because the structural integrity is gone, which we typically see after years of water intrusion or impact damage. We repair when the panel is sound and the fix will hold. We replace when it will not. The call is always yours, with our honest recommendation behind it.
That is the humidity in Hollywood. The wood-composite core in a Benchmark door absorbs moisture during the summer months, the slab swells slightly, and it binds against the jamb. When the drier winter air arrives, the door shrinks back and swings free. The fix is usually a minor hinge adjustment or a slight plane of the edge, but we need to see the door to know which. Call (863) 334-2933 for an assessment.
Yes, and in Hollywood this matters because the entire city falls within Florida’s High Velocity Hurricane Zone, or HVHZ. Every replacement door must carry a Miami-Dade Notice of Acceptance or Broward-recognized HVHZ product approval. We do impact-rated entry door upgrades on Therma-Tru units as full-frame replacements, pulling permits where required and registering both warranty layers. Call (863) 334-2933 to talk through whether your current frame can accept an impact-rated slab or needs a full replacement.
Book Your Therma-Tru Service in Hollywood, FL
Call (863) 334-2933 to schedule your free estimate. A live person answers 24 hours a day, seven days a week. We will talk through what your Therma-Tru door or window is doing, schedule a time that works, and show up when we say. Free estimates, written quotes, and a Done Right Promise on every job.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Hollywood since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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