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PGT Impact Windows in Hollywood: What to Know First
PGT impact window repair and replacement in Hollywood typically runs $400-$2,800 depending on whether we’re replacing a balance, resealing a failed unit, or swapping the entire sash, and most single-window jobs are completed in one visit. TruePane Windows & Doors is an independent PGT service provider, not a factory authorized dealer, which matters because we quote OEM and quality aftermarket parts side by side so you see exactly what you’re buying before any work starts. If you own a PGT impact window in Hollywood and it’s fogged, binding, leaking, or failed a reinspection, this page covers what actually goes wrong with these windows and what it costs to fix them right. Call (863) 334-2933 and a live person answers, day or night.
How PGT Products Fail - and How We Fix Them
- WinGuard aluminum frames pitting at the sill corners. In Hollywood, salt air works into the anodized corners of PGT WinGuard single-hung and casement frames within eight to twelve years. The telltale is white chalky residue where the sill meets the jamb, followed by water weeping inside during a hard east wind. We disassemble the corner, clean the corrosion, replace the gasket, and reseal with marine-grade sealant, not the off-the-shelf silicone that fails again in two seasons.
- Sentinel series laminated glass delaminating at the edges. PGT’s Sentinel impact glass uses a PVB interlayer that can begin to cloud or separate along the bottom edge after years of direct South Florida sun and humidity, especially on west-facing Hollywood elevations. Homeowners first notice a hazy border that won’t clean off. That’s not surface film; it’s the interlayer breaking down. The repair is a new insulated glass unit, and we match the original PGT lite precisely because a mismatched glass pack voids the frame warranty.
- Roller assemblies wearing unevenly on WinGuard sliding glass doors. The heavy laminated panels on PGT sliders put more load on the lower track rollers than non-impact doors, and after a decade the rollers flatten on one side. The door gets hard to move, then starts binding. We replace rollers with the correct load-rated assembly and true the panel so it glides without dragging. A homeowner who keeps using a binding door eventually damages the track, and that’s a much larger bill.
- Balance springs losing tension on PGT 5500 and 7700 single-hung windows. The coil balances in these series fatigue over time, and a window that used to hold open now slams shut or won’t stay up. Some companies will tell you to replace the entire sash; in most Hollywood homes the spring cartridge itself is the only failed part. We replace just the balance assembly when the frame and glass are sound, which runs a fraction of a full sash replacement.
- Weep hole blockages causing interior leakage on PGT casement and picture windows. PGT frames are engineered to drain water through small weep channels along the exterior bottom track. In Hollywood, wind-blown debris and baked-on salt film clog those channels. The window doesn’t fail, the drainage does. Water backs up and finds its way inside. We clear the weeps, flush the track, and verify drainage with a water test before we call the job done.
Our PGT Impact Windows Process
Every PGT job starts the same way, whether it’s one window or fifteen. Here’s how it goes:
- 1
Call and scheduling. You call (863) 334-2933, tell us what the window is doing, and we set a time. A live person writes it down; you’re not leaving a message.
- 2
On-site diagnosis. A uniformed, background-checked technician measures the opening, checks the glass unit, frame, hardware, and weatherstripping, and identifies what actually failed.
- 3
Side-by-side quote on paper. We price the repair with OEM PGT parts where available and quality aftermarket equivalents where they make sense. Durations and warranty terms stated in writing, not described over the phone.
- 4
The fix. For frames, that’s corner rebuilds, seal replacement, or hardware swaps. For glass, that’s IGU replacement with a matched PGT lite, set square and sealed correctly. We don’t rush, and we don’t leave the opening unprotected.
- 5
Test and verify. We operate the window through its full travel, run water where drainage matters, and confirm the seal is true. If the pane is not true, the job is not done.
- 6
Warranty registration. Both manufacturer warranty layers registered in writing before we leave your driveway, with durations stated. No paperwork fights later.
Most single-window PGT repairs are completed same day. Full-frame replacements or multi-unit glass swaps take longer, and we’ll tell you exactly how long before we start.
What PGT Impact Windows Costs in Hollywood
Here’s straight pricing for the PGT work we see most often in Hollywood:
- Balance or roller replacement on a PGT single-hung or slider: $180-$420 per window
- Corner rebuild and reseal on a WinGuard aluminum frame: $350-$650 per window
- Fogged or delaminated IGU replacement on Sentinel or WinGuard glass: $500-$1,400 depending on size and lite
- Full sash replacement (frame + glass): $900-$2,800 per opening
- Hardware refresh (locks, keepers, hinges) on 5500 or 7700 series: $120-$300 per window
What moves the price is size, glass pack, whether the frame is salvageable, and whether the window is on a second story or over a tile roof. We quote line items in writing before any work begins, and there are no surprise charges on the bill. Call (863) 334-2933 for a free estimate on your specific windows.
Why Hollywood Homeowners Call TruePane Windows & Doors for PGT Work
We’ve been setting and servicing windows in South Broward since before PGT impact ratings became the standard down here. Dale Kessler grew up in the Liberia neighborhood of Hollywood, spent weekends resealing jalousie frames against Atlantic weather, and has been measuring openings for going on three decades. That’s not a franchise story; that’s a local track record.
Every PGT job we do is backed by the Done Right Promise and The Keystone Standard: both warranty layers registered in writing, durations stated, workmanship guaranteed. We also service CGI, CWS, ES Windows, and ECO Window Systems, so if your home has mixed brands, one crew handles it all. Live person answers the phone 24/7. We’ll be there when we say.
FAQs
No, if the repair uses PGT-compatible parts and follows proper installation standards, your original PGT warranty remains intact. We document every repair with the parts used, and we register both warranty layers in writing before leaving your driveway. If a window is still under the PGT factory warranty, we’ll tell you, and we’ll help you file the claim correctly rather than charging you for work the factory should cover.
Yes. PGT impact glass has specific lite markings and thickness requirements; we order matched IGUs through our glass supply chain that carry the correct impact rating and match the original frame dimensions. Installing a mismatched or non-impact lite in an impact-rated frame is not done on our watch. Mistmatched glass defeats the purpose of the window and voids the rating.
We schedule by urgency, and a single window with a fogged seal or failed balance is usually repaired within the same week you call. If it’s an immediate issue like a window that won’t close or lock, a live person answers 24/7 and we’ll get a tech out quickly. We’re honest about lead times for custom glass orders, which typically take one to three weeks depending on the lite.
Repair when the frame is sound and the failure is isolated: a balance, roller, seal, or a single glass unit. Replace when the frame shows corrosion through the structural channels, when multiple glass units have failed, or when the window no longer passes local reinspection standards. We’ll show you the condition of the frame and let the condition drive the decision, not the size of the ticket. Call (863) 334-2933 for an honest assessment.
When the job requires a permit under Hollywood’s building code, we pull it. Impact window replacement in Broward County falls under specific product approval requirements, and if a permit is needed, we handle the paperwork and the reinspection. Measure it right, set it square, and the paperwork takes care of itself. Call (863) 334-2933 and we’ll tell you whether your job needs a permit before you spend a dollar.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Hollywood and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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