CGI Sliding Glass & Patio Doors Nationwide | TruePane Windows & Doors

CGI Sliding Glass & Patio Doors in Hollywood: What to Know First

TruePane Windows & Doors provides independent CGI sliding glass and patio door repair, hardware replacement, roller service, and full door replacement for homeowners in Hollywood, FL. Most CGI sliding door repairs in Hollywood are completed in a single visit, and we quote the job in writing before any work begins. We are an independent CGI service provider, not a manufacturer-authorized dealer, which means we fix what is actually wrong instead of selling you a replacement door you may not need.

Call (863) 334-2933

This page is written for the Hollywood homeowner who owns a CGI sliding glass door or patio door, has lived with it long enough to know its habits, and wants straight answers about parts, warranty, and cost. If your CGI door drags, binds, leaks, or will not lock, call us at (863) 334-2933 and a live person answers, any hour, any day.

Key Takeaways

• CGI sliding doors are built for hurricane impact, but their rollers, tracks, and locking hardware wear out like any other door in Hollywood’s salt air and heat.
• Most CGI sliding door repairs run between $180 and $450, while full replacements typically range from $3,200 to $7,800 depending on size, glass package, and frame condition.
• We stock or can source CGI-specific rollers, handles, and lock sets. If OEM parts are discontinued, we will tell you before we order anything aftermarket.
• Every CGI job we do is covered by the Done Right Promise, in writing, no arguing.

How CGI Products Fail - and How We Fix Them

CGI builds a serious impact door. We see the same failure patterns repeat across Hollywood neighborhoods, and none of them are the door’s fault. Here is what actually goes wrong, line by line.

• CGI Estate Collection sliding doors: lower roller collapse. The Estate line uses a heavy aluminum panel with laminated impact glass. When the lower rollers flatten or seize, the panel drops and drags on the track. In Hollywood, sand and salt from the beach get into the roller housing and chew up the nylon wheels faster than inland. We pull the panel, replace the roller assemblies with matched load-rated parts, and set the panel height back to factory spec. This is the most common CGI repair we perform between Hallandale Beach and the Seminole Reservation.
• CGI Classic Series sliding doors: lock misalignment and false “locked” feel. The Classic Series two-point lock will occasionally throw the hook but miss the keep, so the handle feels locked while the panel can still be jiggled an inch. We see this on doors installed in the early 2000s where the original installers never shimmed the frame square. Our fix is to re-square the panel, adjust or replace the keep, and verify the lock throws clean every time before we leave.
• CGI Estate patio doors: worn top track rollers causing panel “shimmy.” If your Estate patio door shimmies when you push it, the top anti-lift rollers have likely worn to the point where the panel is floating off true. Left alone, the panel chews up the lower track and the lock stops aligning. We replace both the top and bottom roller sets as a pair because a new lower roller under a worn upper roller just moves the problem six months down the track.
• CGI fixed panel weatherstripping: heat-set compression leaks. Hollywood’s summer heat, especially in homes without east-west shade, bakes the wool pile and vinyl weatherstripping on the fixed panel of CGI sliding doors until it compresses and loses seal. You will feel hot air at the meeting stile in August. We pull the old pile, clean the kerf, and set new weatherstripping sized to match the original extrusion so the door seals like it did the year it was installed.
• CGI handle sets and mortise locks: salt-pitted die-cast internals. Homes within two or three miles of the Atlantic get salt in the air that finds its way into the handle set mechanism on CGI doors. The die-cast internal cams pit and bind, and eventually the handle snaps off in someone’s hand. We replace the handle set with either the OEM CGI part when available, or a properly matched aftermarket set that bears the same footprint. You should know the difference before we make the call, and we will show you the part on the bench before we install it.

One note from Dale Kessler on CGI work specifically: these doors are heavy. A full Estate panel with impact glass can weigh over 200 pounds. Attempting a roller swap without the right lifting rig and a second set of hands is how Hollywood homeowners end up with a cracked glass panel and a voided warranty. We send background-checked, uniformed technicians who do this work weekly, not a handyman with a pry bar and a YouTube video.

Our CGI Sliding Glass & Patio Doors Process

Every CGI job we take in Hollywood follows the same sequence, and it is built around not having to come back twice.

1. 1
   Call and diagnostics. When you call (863) 334-2933, a live person answers. We ask what the door is doing: dragging, sticking, leaking, not locking. That tells us whether to bring a roller kit, a lock set, or both.
2. 2
   On-site measurement and inspection. The technician measures the panel, the track, and the rough opening before touching a single fastener. Measure it right, set it square, and the paperwork takes care of itself.
3. 3
   Parts decision, explained on paper. We determine whether the correct part is OEM CGI or a quality aftermarket equivalent. We show you the part, explain the trade-off, and quote a fixed number before we order or install anything.
4. 4
   The repair or replacement. The panel comes out carefully, the work is done on a clean drop area, and the panel goes back on a squared track with fresh rollers and properly adjusted keep.
5. 5
   Test the door like you would use it. We open and close the door twenty times, lock it, unlock it, and pull the panel hard enough to confirm the anti-lift is engaged. If it does not operate the way a properly installed CGI door should operate, we are not done.
6. 6
   Paperwork before we leave. We register both warranty layers in writing, state the durations on the invoice, and leave you with the Done Right Promise. No second appointment left hanging.

What CGI Sliding Glass & Patio Doors Costs in Hollywood

Here is what we charge for the CGI sliding door work we see most often in Hollywood. These are fixed ranges, not estimates thrown out over the phone before measuring anything.

• Single panel roller replacement (both rollers, CGI Estate or Classic): $180-$340 per panel.
• Handle set replacement with matched lock mechanism: $210-$395 installed.
• Weatherstripping replacement on a standard CGI sliding door: $140-$260 depending on panel size and kerf condition.
• Track cleaning, alignment, and full door tune-up: maintenance check rate.
• Full CGI sliding glass door replacement (standard 6-foot opening, impact glass): $3,200-$5,900 installed, depending on glass package and frame condition.
• Full CGI patio door replacement (wider opening, multi-panel): $5,000-$7,800 installed.

What moves the price the most on a replacement is the glass. Laminated impact glass costs more than tempered, and if your existing frame is out of square by more than a quarter inch, the install takes longer and the price reflects the extra shimming and sealing. We do not add surprise line items at the end of a job. The quote we hand you after measuring is the number on your invoice. Call (863) 334-2933 for a free estimate, and we will put the price in writing.

Why Hollywood Homeowners Call TruePane Windows & Doors for CGI Work

We have been serving Hollywood and the surrounding communities since 2008 through the company Dale Kessler built in 2008, and we hire local people who plan to stay local. If we botch your door, we are going to run into you at the Publix on Sheridan Street. That concentrates the mind.

We do not do callbacks on CGI work very often, but when we do, there is no paperwork fight. The Done Right Promise means we make it right within ninety days of the original job. Both warranty layers are registered in writing, with durations stated, before the truck leaves your driveway. That is The Keystone Standard, and it applies whether we are rebuilding the rollers on one CGI Estate panel in Emerald Hills or replacing a full patio door out on North 46th. We also work on PGT, CWS, ES Windows, and ECO Window Systems, so if you own more than one brand in the house, one call covers the whole envelope. A live person answers that call 24 hours a day, 7 days a week.

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