Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
PGT Custom Windows & Doors in Hollywood: What to Know First
PGT custom windows and doors in Hollywood, FL typically take two to four weeks from order to installation, and most repair work on existing units is completed in a single visit. We are an independent PGT service provider, which means we work on your existing PGT products without being tied to manufacturer pricing or schedules. You will get a written line-item quote before any work begins, and both warranty layers registered in writing before our truck leaves your driveway. Call (863) 334-2933 for a free estimate.
This page is for Hollywood homeowners who own PGT windows or doors and need custom work done: replacement sashes, architectural glass, a door that binds in August, or a full custom opening. If you have lived in your house for twenty years and plan to stay another twenty, the information here is written for you.
How PGT Products Fail - and How We Fix Them
PGT builds a solid product, but every window line has its patterns. Here are the failures we see most often in Hollywood homes, and what we do about them.
- WinGuard aluminum frames losing their corner seals. PGT’s WinGuard impact line is common in Hollywood, especially in older ranch homes east of 95 and in the Lakes. The corner keys and sealant degrade after fifteen-plus years of salt air and afternoon storms. You will see condensation inside the glass or feel a draft at the frame corner. We disassemble the corner, clean the glazing channel, apply a marine-grade sealant, and reset the corner key. It is a repair, not a replacement, and it holds.
- Spectrum vinyl sashes sticking in the track. The Spectrum series gets a lot of sun on west-facing walls in Hollywood Hills and Emerald Hills. Vinyl expands when it bakes, and if the sash was set even slightly out of square, it binds every afternoon. We pull the sash, check the reveal on all four sides, and re-shim the frame so the sash travels clean. No amount of silicone spray fixes a frame that is out of square.
- Custom arch and radius windows losing their seal integrity. PGT will build a radius window for a Hollywood Mediterranean or a mid-century with a curved opening, but the bent-glass seals on custom shapes fail faster than standard rectangles. You will see fogging along the curve. The fix is a new glass unit ordered to the exact radius of your opening, which we template on site before ordering. A guess on a radius never ends well.
- Sliding glass doors dragging on worn rollers. PGT’s sliding door lines hold up well, but the rollers are the wear point. After a decade of Hollywood sand and humidity, the rollers get gritty and the door gets heavy. We replace the roller assemblies with OEM or a quality aftermarket match, adjust the door so it sits square in the frame, and test it until it opens with two fingers.
- Oversized fixed panels developing stress cracks. Large fixed PGT windows with low-E coatings can develop hairline cracks from thermal stress, especially if the house settles or the original install did not leave proper expansion room. The crack runs from the edge. There is no patch for stressed glass - the panel gets replaced, and we set the new one with the correct clearance so it does not happen again.
Our PGT Custom Windows & Doors Process
Dale Kessler grew up in the Liberia neighborhood of Hollywood, where his father spent weekends resealing jalousie frames against whatever the Atlantic decided to throw at them. That upbringing is why our process starts with measurement and does not end until the pane is true.
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You call (863) 334-2933. A live person answers, 24 hours a day. You describe the problem in your own words, and we schedule a visit that works for you.
- 2
We measure and diagnose on site. Every opening gets measured twice. We identify the exact PGT model and series, the condition of the frame, and the actual cause of the problem. We do not quote over the phone before we have seen the opening.
- 3
You get a written line-item quote. We put the numbers on paper, side by side if you are comparing OEM versus a quality aftermarket part. You decide. We do not push.
- 4
We order and install. For custom work, we template the opening and order to spec. On install day, a background-checked, uniformed tech sets the unit square, shims it correctly, and seals it like it has to hold for thirty years.
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We test the operation. The window cycles, the door slides, the lock engages. If it is not right, we make it right before we leave.
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We register both warranty layers in writing. Manufacturer and workmanship, durations stated, before the truck leaves your driveway. The Done Right Promise covers the work. No paperwork fights.
What PGT Custom Windows & Doors Costs in Hollywood
What you pay depends on the job, but here are honest ranges for PGT work in Hollywood.
| Job | Typical Cost Range |
|---|---|
| Replace sealed glass unit in a PGT window | $285 - $650 |
| Custom radius or arch glass replacement | $600 - $1,400 |
| Replace sliding door roller assemblies | $180 - $380 |
| New custom PGT window (standard size) | $900 - $2,100 installed |
| New custom PGT sliding door | $2,500 - $5,500 installed |
Custom shapes, impact ratings, and oversized panels all move the number. Any quote you get from us is a fixed price - not an estimate that grows a change order later. Call (863) 334-2933 for a free, written, line-item quote on your specific opening.
Why Hollywood Homeowners Call TruePane Windows & Doors for PGT Work
We are not the cheapest bid in Hollywood, and we do not try to be. We are the call you make when you want the work done once.
We have served South Broward since 2008. Dale Kessler founded this company in 2008 on a rule he keeps on the whiteboard: if the pane is not true, the job is not done. We install and repair with that standard on every single job. We measure every opening twice. We quote manufacturer lines side by side on paper. We register both warranty layers in writing before we leave. And if something is not right, the Done Right Promise means we come back and make it right - no arguing, no fine print.
We also carry more than a dozen manufacturer lines, including Andersen, Pella, and CGI. If a custom PGT repair does not make financial sense, we will tell you honestly and show you alternatives on paper. A square deal means you see exactly what you are buying.
FAQs
We do not process PGT warranty claims as a manufacturer representative, but we can diagnose the failure, document it, and give you the paperwork you need to file a claim. If the claim is denied or the warranty has lapsed, we repair or replace the unit as an independent service provider. Call (863) 334-2933 and we will walk you through what your specific warranty covers and what it does not.
We quote both on paper, side by side, and let you decide. OEM parts match perfectly but cost more. Quality aftermarket glass units and hardware often perform just as well on older PGT frames and cost less. We do not push either direction - we give you the facts and the price.
Standard custom orders run two to four weeks. Radius glass, oversized panels, and impact-rated assemblies can take longer depending on the manufacturer’s schedule. We template, order, and install in one clean sequence - no second appointment left hanging.
If the frame is square and the glass is the only failure, repair is almost always the right call. If the frame corners are failing, the hardware is worn out, or you have multiple fogged units, replacement starts to make more sense. We will tell you plainly which side of the line you are on, and quote you both options in writing. Call (863) 334-2933 for a free estimate.
No. The quote we hand you is the price you pay. If we open a wall and find something we did not see, we talk to you before doing anything and agree on the cost in writing. We do not surprise people with change orders. A square deal means the number on the paper is the number on the bill.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Hollywood and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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