Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
CGI Impact Windows in Hollywood: What to Know First
CGI impact windows in Hollywood typically cost $900 to $2,400 per opening installed, depending on the series and whether you’re replacing glass, the full sash, or the entire frame. As an independent CGI service provider, we handle repairs, replacements, and full-home installations, and most single-window jobs are completed in one visit. We’ll give you a written line-item quote before any work starts, with no surprises on the bill afterward.
This page is for the Hollywood homeowner who already owns CGI windows, or who is considering them, and wants straight answers about how these windows hold up in our specific climate, what fails, what a fair repair costs, and who to call when the warranty paperwork gets confusing. If you’d rather talk to a person than read a website, call us at (863) 334-2933. A live person answers, day or night.
How CGI Products Fail - and How We Fix Them
CGI builds a solid impact window, but every product line has weak points that show up after enough hurricane seasons. Here’s what we see on Hollywood jobs:
- Estate Series seal fogging at the lower corners. The Estate line uses a dual-pane laminated glass configuration, and over ten to fifteen years of South Florida humidity cycles, the primary seal can degrade where the spacer bar meets the glass. Once moisture gets in, the glass fogs between the panes and the argon is gone. We pull the sash, replace the insulated glass unit with an OEM-rated IGU, and reset the glazing bead. The frame is usually fine. You don’t need a new window.
- Sentry Series roller assemblies wearing unevenly on salt-air homes. Hollywood houses east of Federal Highway get a steady diet of salt mist, and the stainless roller tracks on Sentry horizontal sliders can accumulate corrosion that eats the nylon rollers. The window starts dragging or binds. We swap the rollers for corrosion-resistant replacements, clean and treat the track, and adjust the sash so it glides without slamming. This is a one-trip fix in most cases.
- Forte Series interlock misalignment after house settlement. The Forte casement and awning line relies on a multi-point locking system that only engages when the interlock between sash and frame is perfectly aligned. In older Hollywood homes on sandy fill, foundation movement of even an eighth of an inch will keep the lock from throwing. The window still closes, but it isn’t impact-rated when it’s not properly locked. We reset the hinge hardware, shim the frame where necessary, and verify the lock engagement points with a dial indicator before we leave.
- Tru-Guard glass delamination from pressure cycling. The Tru-Guard laminated glass used across CGI’s product lines has an interlayer between two panes that can begin to delaminate after repeated storm-pressure flexing. You’ll see a milky haze or spider-web pattern near the edges. It’s not a seal failure; it’s the laminate separating. This is a glass replacement, not a window replacement. We order the replacement IGU with the correct Tru-Guard rating and swap it in with the original frame intact.
- Weep and drainage issues on Targa series picture windows. Picture windows don’t open, so they’re easy to overlook. But Targa picture units have weep slots along the bottom frame that can get blocked with Hollywood’s fine sandy dirt and window cleaning residue. When water can’t drain, it sits in the frame track and eventually corrodes it from the inside. We clear the weeps, inspect the internal drainage channels, treat the frame, and replace any track sections that have started to pit.
One detail worth knowing: CGI discontinued several series over the years, including older iterations of the Estate and Sentry lines. If you own a home built before 2010, your exact model may no longer be in production. We can determine in one measurement call whether your window is still under an active warranty path or whether a quality aftermarket part is the financially sensible route.
Our CGI Impact Windows Process
Here’s what happens when you call us about a CGI window in Hollywood:
- 1
We answer the phone. You’ll describe the issue to a real person. We’ll ask about the window’s location, age, and what you’re seeing or hearing. If it sounds urgent, we’ll tell you honestly whether it needs immediate attention or can wait for a regular appointment.
- 2
We measure, twice. A background-checked technician arrives in a marked truck. They measure the rough opening and the existing sash, check the frame for deflection, and photograph the manufacturer label on the edge of the glass or the frame. That label tells us the series, glass package, and order code.
- 3
We decide OEM vs. aftermarket with you at the table. If the part is under warranty, we order OEM through the proper channel and register it under your original purchase. If it’s not, we quote a quality aftermarket equivalent with the same impact rating and show you the price difference on paper. You decide. We just make sure you’re not paying OEM money for what is honestly an aftermarket part.
- 4
We do the work in one visit. For most glass swaps, roller replacements, and hardware resets, the job is done the same day. The technician sets the window, shims it level, torques the fasteners to manufacturer spec, and adjusts the sash.
- 5
We test it before we call you over. We operate the window through its full range, check the lock engagement, run a hose or pressurized air test on any outside-glazed unit if water intrusion was a concern, and inspect the interior and exterior for gaps or squeeze-out.
- 6
We hand you the paperwork. Every job gets a written work order, both warranty layers registered in writing, and our Done Right Promise. If something isn’t right within 90 days, we make it right. No arguing.
As Dale Kessler puts it: “Measure it right, set it square, and the paperwork takes care of itself.” That’s the whole process, and we haven’t found a reason to change it.
What CGI Impact Windows Costs in Hollywood
Here are honest numbers for the most common CGI scenarios we handle in Hollywood:
- Single-pane IGU replacement (seal failure, delamination): $450 to $850 per window, depending on size and glass package.
- Full sash replacement on a double-hung Estate or Sentry: $900 to $1,600 per opening, installed.
- Full window replacement, frame and all (Sentry or Forte, standard size): $1,400 to $2,400 per opening, installed.
- Hardware-only repair (rollers, locks, hinges, interlock reset): $180 to $400 per window.
- Full-home hurricane retrofit on a typical 1,800-square-foot Hollywood ranch with 12 to 14 openings: $18,000 to $34,000, depending on series, sizes, and access.
What moves the price: the series (Sentry costs more than Estate due to the stainless hardware), the glass package (clear laminated vs. low-E tinted vs. gray bronze), opening size, and whether the existing frame is square or needs shimming. Second-story work, stucco repair around the frame, and permitting all add line items. We pull permits and pass inspections on every full replacement. Call (863) 334-2933 for a free estimate with exact numbers for your windows. You’ll get a written quote, line by line, before you commit to anything.
Why Hollywood Homeowners Call TruePane Windows & Doors for CGI Work
We’ve been setting windows in South Broward since 2008, and Dale Kessler grew up in the Liberia neighborhood of Hollywood resealing jalousie frames with his father. We know what salt air does to a stainless track and what a category-four pressure cycle does to a laminate interlayer. That’s not a slogan; it’s just what you learn when you’ve been doing this work as long as we have.
We’re an independent service provider. If CGI isn’t the right answer for your home anymore, we’ll tell you. We also install and service PGT, CWS, ES Windows, and ECO Window Systems, and we’re authorized installers for more than a dozen manufacturer lines. You’ll get quotes side-by-side on paper so you can see exactly what you’re paying for. Every job carries the Done Right Promise and The Keystone Standard: both warranty layers registered in writing before the truck leaves your driveway. A live person answers our phone 24/7. That’s the deal, and we stand behind it.
FAQs
CGI’s warranty is tied to the product and the original purchase date, not to who installs or services it. As long as the window was properly registered when it was bought and the failure isn’t caused by improper installation, the warranty can still apply. We check the manufacturer label on the glass, look up the series and date code, and help you file the claim correctly. If the warranty has lapsed, we’ll quote you an honest price for the repair.
In most cases, you can replace just the insulated glass unit and keep the original frame and sash. This works when the frame is still square, the hardware functions, and the failure is isolated to the glass (fogging, delamination, a crack from impact). If the frame itself is twisted, corroded, or water-damaged, a full replacement is the honest call. We’ll show you both options before we do anything. Call (863) 334-2933 for an exact assessment.
For most common repairs, like seal failures, roller swaps, and hardware resets, the job is completed in a single visit that takes between one and three hours. If we need to order a specific IGU with the correct glass package, the lead time is usually three to seven business days before we return to install it. We’ll give you a hard date when we order, and we’ll be there when we say.
Yes, if the repair is done correctly. We use replacement glass that matches the original impact rating and thickness, and we verify the lock engagement and interlock alignment before we finish. A window that doesn’t properly lock is not impact-rated, even if it looks fine. That’s why we test every repair.
We do. Most full-home CGI replacements in Hollywood take two to four days for the installation, plus one to two weeks for permitting and product ordering. We pull the permits, pass the inspections, and register both warranty layers in writing. If you’re at the point of replacing everything, call (863) 334-2933 and we’ll come out, measure every opening, and give you a written line-item quote. Estimates are free.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Hollywood and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



Before
After
Before
After
Before
After