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PGT Impact Windows & Doors in Hollywood: What to Know First
We are an independent PGT service provider in Hollywood, FL. We install, replace, repair, and maintain PGT impact windows and doors for homeowners who expect the work to hold up through hurricane season and every season after. Typical PGT service in Hollywood runs from a single-day repair to a one-week install on multi-opening jobs, and we quote every job on paper before we touch a frame. If you own PGT windows or doors and something isn’t right, call (863) 334-2933.
This page is for Hollywood homeowners who bought PGT products years ago and want them serviced, or who are deciding whether PGT is the right replacement line. We work on PGT WinGuard, PGT 5500 Series, and PGT 2500 Series products regularly across Hollywood, and we know their failure points from handling hundreds of them in South Florida’s salt air and summer heat.
How PGT Products Fail - and How We Fix Them
Every impact window and door line has its own wear pattern. PGT products are solid, but they are not immune to the Hollywood climate. Here are the five failures we see most often, what causes them, and how we address each one.
- WinGuard casement crank assemblies binding or slipping. The WinGuard casement window uses a multi-point locking mechanism tied to the crank. After ten or more years of Hollywood humidity, the lubricant inside the operator body breaks down and the gears start to skip. Homeowners assume the window is failing. Usually it’s the operator, not the sash. We replace the operator with the PGT-compatible part, re-lube the track, and the window works like it did the day it was installed.
- Sagging panels on PGT 5500 Series sliding glass doors. A heavy impact-rated slider carries a lot of glass on a roller cart. When the rollers wear unevenly or the track gathers sand from beachside air, the panel drags and the lock misses the keeper. We see this a lot in Hollywood Lakes and along the Intracoastal. We rebuild the roller cart, shim the panel square, and reset the interlock so the door closes with a single motion.
- Fogged glass on PGT 2500 Series insulated units. PGT uses a dual-seal system on its insulated glass, but no seal is permanent in coastal air. When the outer seal fails, moisture creeps between the panes and the window clouds. This is not a repair you patch. We measure the exact glass package, order a replacement unit with the same laminated impact glass and Low-E coating, and swap it without disturbing the frame. The warranty registration on the original unit matters when this happens, which is why we register both warranty layers in writing on every install.
- Interlock misalignment on PGT French doors. PGT impact French doors have an astragal and interlock system that keeps wind-driven rain out. When the slab shifts even a quarter inch from foundation movement or hinge wear, the interlock binds and the active door won’t seat. Some companies just lift the door with an adjustment tool and leave. We re-hang the slab, replace the hinge pins if they’re worn, and verify the interlock seal with a water test before we leave.
- Weatherstripping delamination on WinGuard single-hung windows. Hollywood sun breaks down the vinyl bulb weatherstripping on older PGT single-hungs. The strip peels away from the frame edge, and air starts whistling through the meeting rail. It’s a straightforward fix, but the wrong replacement strip can void part of the warranty. We use PGT-spec weatherstripping, not generic bulk material, so the window keeps its air-infiltration rating.
Our PGT Impact Windows & Doors Process
We treat a PGT job as a sequence, not a scramble. Every step has a reason. Here’s how it runs when you call (863) 334-2933.
- 1
Phone diagnosis and scheduling. A live person answers. We ask what the window or door is doing, when it started, and which PGT product line you have. If you can read the model sticker, we know what parts to bring before we arrive.
- 2
On-site measurement and inspection. Dale Kessler’s rule from day one: measure the rough opening before quoting anything. We check the frame, the reveal, the glazing bead, and the condition of the opening itself. No price gets quoted before a tape measure comes out.
- 3
Quoted repair or replacement on paper. We write the scope, the parts, the labor, and the warranty registration plan. Side by side, on paper, before you commit. No surprises on the bill later.
- 4
The work itself. We remove the failed component, prep the opening, install the PGT-compatible part or the new unit, and check square at every step. If the pane is not true, the job is not done. That’s the founding rule.
- 5
Testing and cleanup. We cycle the window or door through its full operation, run a water or air test where appropriate, and clean up everything down to the last shim. Your house looks like we were never there, except the window works.
- 6
Warranty registration before we leave. Both manufacturer warranty layers get registered in writing, with durations stated, before the truck pulls away. That’s the Keystone Standard. The Done Right Promise covers the workmanship from that moment forward.
What PGT Impact Windows & Doors Costs in Hollywood
Here in Hollywood, PGT work prices by opening, by product, and by what’s actually wrong. The table below reflects what we bill in this market. It is not a national average and not a website estimate. It’s what we see on real Hollywood jobs.
- PGT window hardware repair (crank operator, lock, balancer): $145-$380
- Single PGT impact window replacement (WinGuard or 5500 Series, standard size): $800-$1,900 installed
- PGT sliding glass door hardware rebuild (rollers, interlock, handle): $260-$680
- Full PGT sliding glass door replacement (impact-rated, standard six-foot opening): $3,200-$6,500 installed
- PGT French door replacement (impact-rated pair): $4,800-$9,200 installed
- Fogged glass unit replacement (PGT insulated impact glass, standard size): $480-$1,100
The variables are the size of the opening, whether you’re in a flood-zone overlay that requires specific anchoring, and whether the existing frame can be salvaged or must be pulled. We keep the 5% senior and veteran discount on every one of these jobs. Call (863) 334-2933 and we’ll quote your exact scenario. Estimates are free.
Why Hollywood Homeowners Call TruePane Windows & Doors for PGT Work
We have been serving South Broward since 2008, and Dale Kessler founded TruePane in 2008 on a simple idea: too many homeowners get a fogged seal, a binding door, and a warranty no one will honor. We fix that by standing behind every job in writing. The Done Right Promise covers workmanship with no paperwork fights. The Keystone Standard makes sure both manufacturer warranty layers are registered before we leave, with durations stated clearly.
Our technicians are background-checked and uniformed, and they measure every opening twice. We are an authorized installer for more than a dozen lines, including, and CGI, so if a PGT replacement isn’t the smartest use of your money, we’ll quote the better option side by side and you decide. A live person answers the phone 24 hours a day, seven days a week. We’ll be there when we say. Call (863) 334-2933 for your free estimate.
FAQs
No. We are an independent PGT service provider. We work on PGT products daily in Hollywood, and we use PGT-compatible parts, but we are not a PGT factory-authorized dealer. That independence is part of why we can give you a straight answer on whether a repair or a replacement is the better use of your money. Call (863) 334-2933 if you want that answer for your specific window or door.
It can if the wrong parts are used or if the repair changes the structural assembly. We use PGT-spec components and follow the manufacturer’s installation guidelines, which keeps the original warranty intact in most cases. We also register both warranty layers in writing on any new install, so there’s no question later. Bring us your window’s model sticker or warranty paperwork and we’ll confirm before we touch anything.
If the frame is square and sound, a repair usually makes more sense. If the frame has salt corrosion, a cracked sash, or the glass seal has failed on multiple panes, replacement is often the better long-term money. The decision comes down to what we find when we open the window up. We quote both options on paper, side by side, so you can see the real difference and decide.
Most single-window hardware repairs are done in one visit, same day. Fogged glass replacements usually take one to two weeks because the insulated unit has to be ordered to spec. Full window or door replacements typically run one to seven days on-site depending on the number of openings. Call (863) 334-2933 and we’ll give you a realistic timeline for your specific job.
Yes. We come out, measure, inspect, and quote on paper. No charge for the estimate, no obligation to book. Call (863) 334-2933 and ask for the free estimate. You’ll get a specific price, not a range someone pulled off a website.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Hollywood and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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