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AfterWhy Hollywood Homeowners Choose CGI Windows & Doors
We provide CGI in Hollywood windows and doors service in Hollywood, FL, specializing in the Sentinel, Estate, and Targa series that dominate the condo and single-family market here along the Atlantic corridor. As an independent service provider, we are not bound to a single manufacturer’s repair protocol, which means we diagnose the actual failure, source the right part, and get the opening sealed and operating again without a sales pitch attached. Call (863) 334-2933 for a free estimate on any CGI window or door repair in Hollywood.
TruePane Windows & Doors is not authorized by or affiliated with CGI. What we are is a team of glaziers and door techs who have spent decades setting, leveling, and troubleshooting impact-rated openings in South Florida’s High Velocity Hurricane Zone. Every CGI unit that shows up at a Hollywood condo association or a 1960s CBS ranch in western Hollywood has a paper trail attached to it: a Miami-Dade Notice of Acceptance, a Broward permit record, a wind mitigation report. We know those documents, and we know what happens to the glass, the hardware, and the weatherstripping when the Atlantic air works on them year after year.
Why Trust TruePane Windows & Doors for Your CGI Windows & Doors?
CGI builds to a hurricane standard, not a furniture standard. That means the fasteners, the frame geometry, the interlocking rails on a Sentinel sliding door, and the hinge assemblies on an Estate casement all carry load ratings that a generic window tech from Orlando never thinks about twice. We think about them constantly, because Dale Kessler grew up in the Liberia neighborhood of Hollywood, where his father spent weekends resealing jalousie frames against whatever the Atlantic decided to throw at them that season. Dale went through the building construction technology program at Broward College, learned to read a rough opening before he learned to drive a company truck, and has been troubleshooting impact-rated window and door failures in South Broward for going on three decades.
When we open up a CGI Sentinel door in a Hollywood Beach high-rise, we are looking at the tandem rollers, the multi-point locking mechanism, the threshold seal, and the frame’s square. We carry OEM CGI parts where they are available, and we carry aftermarket parts that match the original specification where CGI has discontinued the hardware. We register the repair in writing, we stand behind the workmanship for 90 days under our Done Right Promise, and we do not leave the driveway until the door squares, seals, and locks the way the manufacturer’s spec intended.
Common CGI Windows & Doors Problems We Fix in Hollywood
- Haze or condensation between panes on older CGI impact glass. This is seal failure. It shows up as a milky film or trapped moisture between the laminated glass and the spacer, and in Hollywood it happens sooner than inland because the salt-laden air and relentless UV degrade the edge seal over time. When we see this on a Sentinel or Estate unit, the glass pack is no longer holding its insulating gas, and the only real fix is replacement of the insulated glass unit, or the sash, depending on the frame generation. We will not try to polish it out or drill it. That does not work.
- Worn or corroded multi-point locking hardware on Sentinel Series doors. The Sentinel uses a multi-point lock that engages the top, bottom, and handle side of the panel. After a decade of salt air and daily use in a beachfront condo, the lock rods and keepers corrode or drift out of alignment, and the door starts to bind. Homeowners force it. That makes it worse. We replace the worn components with OEM-spec parts, re-align the keepers, and the door locks with one hand again.
- Frayed or detached weatherstripping on Estate Collection casement and awning units. Estate casements and awnings rely on a compression seal around the sash perimeter. When that weatherstripping dries out or tears, air and driven rain get past the sash, and in Hollywood that means water on the sill during a summer squall. We replace the weatherstripping with the correct profile for the frame, not a generic stick-on strip from a big box store, and we check the sash alignment while we are there. A misaligned sash will chew through new weatherstripping in a season.
- Sticking or off-track sliding panels on Targa Series sliders. Targa sliders ride on tandem steel rollers in a bottom track. Sand, salt, and years of use wear the roller bearings down, and the panel starts to drag or jump the track. We pull the panel, replace the rollers with OEM-spec hardware, clean the track, and re-set the panel so it rolls with two fingers. We also check the track’s drainage. A clogged weep system keeps water in the track, which wrecks the new rollers fast.
- Frame corrosion on ocean-facing CGI aluminum units. Impact-rated aluminum holds up well, but nothing lasts forever against direct Atlantic salt exposure. We see pitting and white oxidation on the frames of CGI windows and doors on ocean-facing and Intracoastal-facing elevations within a few years. If the frame is still structurally sound, we clean, treat, and re-seal it. If the corrosion has compromised the glazing channel or the mounting flange, we will tell you the truth: replacement is the right call, not another patch job.
CGI Parts & Our Repair-vs-Replace Approach
We use OEM CGI parts wherever the manufacturer still supplies them. The original hardware was engineered to meet a specific structural and impact rating, and swapping in a generic roller or lock that does not match the spec is how you end up with a door that fails the next wind mitigation inspection. For discontinued CGI hardware, we source quality aftermarket components that match the original dimensions, material, and load rating. We never guess, and we never install a part that looks close enough.
The repair-versus-replace decision comes down to three things: the frame, the glass, and the code. If the frame is intact and the glass is still serviceable, we repair. If the seal has failed, the frame has corroded through, or the unit no longer meets the current HVHZ product approval, we tell you straight: replacement is cheaper in the long run than another repair that buys you two years. Call (863) 334-2933 for an honest assessment.
Our CGI Service Process - Step by Step
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Diagnosis. We measure the unit, check the square, inspect the glass pack, the hardware, the weatherstripping, and the track condition. On CGI impact units, we also verify the product approval label and the anchoring points. The diagnosis tells us whether you have a mechanical problem, a seal failure, or a code-compliance issue.
- 2
Repair or replacement. We provide a written line-item quote before any work begins. If it is a repair, we use OEM or specification-matched parts. If it is a replacement, we quote the CGI series that matches the opening, the existing approval, and the condo association’s architectural rules if one applies.
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Installation and setting. Every unit gets measured twice, set square, and anchored per the manufacturer’s installation instructions. For Sentinel doors, that means the multi-point lock engages cleanly at all three points. For Estate casements, the compression seal sits even around the entire sash.
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Testing and warranty registration. We operate the unit several times, check the seal, and verify the lock. On replacements, we register both warranty layers in writing before the truck leaves the driveway. Our Done Right Promise covers the workmanship. If something is not right, we come back and fix it. No paperwork fight, no arguing.
CGI Products We Service & Install in Hollywood
We provide Window Installation services and repair across the CGI lineup: the Sentinel Series impact doors and windows common in Hollywood Beach condo corridors, the Estate Collection casements, awnings, and fixed windows that appear on newer single-family builds in western Hollywood, the Targa Series sliding glass doors, and the Commercial Series found in storefront and restaurant applications along Hollywood Boulevard and A1A. We stock common OEM hardware for these lines locally: Sentinel door rollers, multi-point lock components, Estate weatherstripping profiles, Targa track kits, and the glazing gaskets these units use. If we do not have a part on the truck, we can generally source it within a day or two.
We Also Service These Brands
CGI is one manufacturer we know deeply, but it is not the only one. We are an authorized installer for more than a dozen lines, and we regularly service, and PGT windows and doors across Hollywood. If you have a mixed opening, some CGI, some PGT, we can quote and service both without a second appointment. That is the point of a multi-brand service provider: the house gets done right, not just one brand’s corner of it.
FAQs - CGI Windows & Doors Service in Hollywood
Yes, in most cases. Using OEM or specification-matched aftermarket parts preserves the original rating, and we document every repair so the warranty trail stays clean. If the failure is a manufacturing defect still under warranty, we will tell you so and recommend you file the manufacturer claim before paying for a repair out of pocket. Call (863) 334-2933 and we will help you figure out which path applies.
Moisture between the panes means the insulated glass seal has failed. The desiccant inside the spacer is saturated, the insulating gas has escaped, and the glass will not perform as designed. The fix is replacing the glass pack or the sash. This is common on older Sentinel units in Hollywood because salt air and UV break down edge seals faster than the warranty timeline would suggest. Call (863) 334-2933 for a free evaluation.
Yes. We replace Targa tandem rollers in high-rise condos throughout Hollywood, including beachfront buildings that require freight elevator coordination, building supervisor access, and condo association approval before work begins. We handle the paperwork and the schedule. Our techs are background-checked and uniformed, and they work in a customer’s home the way they would work in their own mother’s.
That depends on the unit’s age and frame condition. If the frames are sound, we can replace the insulated glass pack with a higher-performance option that still meets the CGI structural spec. If the frames are corroded or out of square, a full replacement with a current Estate Series unit is the better investment. We quote both options side by side on paper so you can see exactly what each one costs. Call (863) 334-2933 for that quote.
We verify the unit’s product approval label, confirm the anchoring and fastening match the original installation, and document every step of the repair. If the repaired unit will be included in a wind mitigation inspection, we leave a clear record of what was done and what parts were used. For any replacement, we pull the Broward permit and the work gets inspected before we call it done. If the pane is not true, the job is not done.
Most CGI repairs in Hollywood run between $185 and $600 depending on the failure. Roller replacement on a Targa slider is typically $250 to $450. A multi-point lock rebuild on a Sentinel door runs $300 to $550. Glass pack replacement for a failed seal starts around $400 and goes up with panel size. Full replacement units vary widely by series, size, and condo association requirements. We give a written line-item quote before any work starts. Call (863) 334-2933 for an exact number, the estimate is free.
Book Your CGI Service in Hollywood, FL
If you are dealing with a fogged Sentinel, a Targa that drags, or an Estate casement that lets air through, call (863) 334-2933. We will send a tech who knows CGI hardware, measures twice, and gives you a straight answer on repair versus replace. Free estimates, no pressure, no surprise line items.
Measure it right, set it square, and the paperwork takes care of itself.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Hollywood since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.